BEWARE of amtrak and enterprise

Very well known transportation services, the amtrak train service and the enterprise rental car service, have tried to cheat us. So, be really aware when using them. The incidents are below:

Amtrak: One amtrak agent told something, while the other told the opposite later, denying my right to get back my refund for a ticket cancellation. After waiting for 1 hour 15 minutes on the customer service line, I somewhat managed. But they are not to be trusted.


Enterprise: If they ask you to upgrade your car level, never do that. This means, they don't have that low level car at hand, and they'll have to upgrade anyways. They are just trying to get some more money for that.

Don't think large companies are nice!